Master Tactical Communication 2025 – Speak, Lead, Succeed!

The 'sandwich approach' in giving feedback is a well-established method that involves pairing a positive comment with constructive criticism. This technique ensures that the recipient receives encouragement and affirmation alongside areas needing improvement. By starting with something positive, the individual feels appreciated and more open to receiving the subsequent constructive criticism. This balanced approach not only makes it easier for the person to accept the feedback but also reinforces their strengths, encouraging continued positive behaviors.

In contrast, starting with criticism followed by praise can create confusion regarding the feedback's intent and may lead to defensiveness. Giving feedback without structure can result in unclear messages, making it difficult for the recipient to understand what is being communicated. Providing only positive feedback, while uplifting, does not effectively address areas for growth and may lead to stagnation in performance improvement. Thus, the sandwich approach's combination of both affirmation and constructive feedback makes it an effective communication strategy.